about.
Callinfo is an internal customer service data management system. We analyzed and designed its functionality and UI/UX in 2009 for Y-TELECOM company.
Callinfo is an internal customer service data management system. We analyzed and designed its functionality and UI/UX in 2009 for Y-TELECOM company.
The main features are:
– Customer Call Info History.
– Customer Complaint Management.
– Evaluate Customer Service Agents.